Creating a customer experience is as simple as identifying the value that your business can add to your customer's lives, and then telling them a story about your brand that makes them care. When you get customers to care about your brand, customer loyalty comes naturally.

Raphaela Laurean

Customer Experience Designer, Your Customer's Shoes


Your customer experience is an investment in your competitive advantage.

Your competitive advantage is what causes your customers to choose you.

When customers choose you, you grow your brand and increase revenue.


$125 Per Site

Want Information About Your Web Page Experience?


Screen Capture Of Me Shopping On Your Site

What I Loved

Where I Struggled

What I Wanted To See

My Overall Impression

Page Suggestions

Learn More...


$150 Per Review

What Did I Think About Your Product + Packaging?

Unboxing Video

Shipping Speed Info

First Impressions

Product Overview

           Get Expert Advice

                 Get Feedback         

          Make A Plan

   Learn More.....


$250 Per Test

Want To See Who I Would Choose + Why?

Screen Capture Video Of Me Shopping On Both Sites

Where I Struggled

Who Had What I Was Looking For

Who Would I Choose

Why I Chose Them

Site Suggestions

Learn More...


$500 Per Shop

What Is It Like To Shop As Your Customer?

Screen Capture Of Me Shopping On Your Site

Checking Out On Your Site

Emails I Received

Unboxing Your Product 

What I Expected Versus What I Received

Site, Shipping + Product Suggestions

Learn More...

Get To Know Me

Listen to my Podcast on YouTube and read my free workbook 'Wish Upon A Brand' that goes along with the first nine episodes. Create your own customer experience. 

Wish Upon A Brand
Your Customers Shoes Podcast On YouTube
YCS Digital Business Card

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