Hi I'm Raphaela

Need to create or update the customer experience for your business? These free tools will help you to create a solid foundation for your business; how to identify your competitors, identify your target customers, create your competitive advantage, develop your brand name, create a logo and more. All of these tools are designed to help you build a customer experience that makes it easy for your customers to choose you.

To Your Success,

Raphaela Laurean

Customer Experience Designer (CXD)

Want To Share These Tools?

I wanted to take the guess work out of sharing these tools for you. You may always simply share this page by clicking on the social sharing buttons on the left side of the page. If you want to share this page with anyone that you think may find it valuable, but you wouldl like to add an image to your post, simply select one of the four images below (just right click and save) and post it with the following text on your preferred social media channel:

Have you ever thought about what it’s like to be your customer? These free tools help you to look at your business through the eyes of your customers and then give your customers the tools that they need to choose you instead of the competition. 

Where You Can Find Me

Watch My YouTube Videos

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Listen To My Podcast

Your Customer's Shoes Podcast

Let's Connect

Want me to help you with your customer experience?


104 North Airline Hwy


Gonzales, LA 70737



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