Hello, I’m Raphaela
You are always welcome to read my blog, watch my videos and learn, but if you are looking to hire me as your Customer Experience Designer, I do 95% of your customer experience design work myself. In other words, you will be working with me exclusively, as opposed to a team of UX, UI, CX, Researchers, etc. My ideal customers prefer this work model, as it helps to reduce the amount of time that they have to invest in speaking with multiple designers and it helps their Experience Design to begin and end very quickly.
I have been a business owner myself for more than a decade, so you are in good hands. I speak Entrepreneur. I understand what you need as a business owner, and I use my Customer Experience design skill set to make it easier for you to grow your brand, connect with your customers, and reduce any strain or stress on your business that we can along the way.
How I Work
- Learn About Your Business And Your Industry 5% 5%
- Explore Your Current Customer Experience 5% 5%
- Research, Identify and Explore Your Competition 5% 5%
- Identify Or Create Your Competitive Advantage Within Your Industry 10% 10%
- Research And Identify Your High Value Customers And Their Needs 10% 10%
- Design Or Refine Your Customer Experience To Cater To Your Target Customers 15% 15%
- Develop Or Refine Your Logo and Slogan 10% 10%
- Take Or Choose Your Pictures And Write All Of The Text For Your Website and Social Media Channels 15% 15%
- Build Your Matching Website, Email, And Social Media Channels 15% 15%
- Train You On How To Use Your Website And Post To Your Social Media Channels 10% 10%
Years of Work Experience
Years On This Planet
Industry Books Written
Get To Know Me
Listen to my Podcast on YouTube and read my free workbook 'Wish Upon A Brand' that goes along with the first nine episodes. Create your own customer experience.
Want More Details?
Want To Hire Me To Create Your Customer Experience?
Your entire customer experience design, including your website and social media channels take 3-4 weeks to create. I am usually booked at least three months in advance. Additionally, it usually takes Google one to two months to index your site so that it shows up in the search results on the first page. The sooner I begin work on your customer experience, the sooner Google can find your site and we can get you connected to your customers.